You do not have to organise any of it. I handle the whole process, gently, from the first phone call to the moment it's yours to keep.
I spend time with you over a series of relaxed, recorded conversations, at your own pace and in your own chair. Most families do this in person; where distance makes that impractical, we do it by video instead.
I shape those conversations into a properly written life story, keeping the person's own voice throughout. You see a full draft before anything is finished.
The finished story becomes exactly what you want to keep: a professionally produced hardback, the original recordings, or a digital copy.
The exact number of sessions depends on the person and the story, and is agreed together on a call rather than sold off a rigid table. Some families need one long conversation; others need several shorter ones spread over weeks. The Memory Kit works differently, you go through a set of questions together in your own time, then send me the recording.

I conduct every conversation myself, and I write every story myself. Nothing is handed off. Read about Amanda→
Could I just record the conversations myself? Yes, honestly, a phone and a quiet room is enough to start. The Memory Kit is built for exactly this: a set of questions to go through together, in your own time, at a much lower cost.
So why pay someone to write it? Recording a conversation and shaping it into something someone will actually want to read are different skills. I spend real time with the material, finding the shape of the story, keeping the person's own voice, and making sure it reads as something worth handing down, not a transcript.
What if we're not ready for a full book? Start with the Memory Kit. There is no obligation to take it any further once it is done.
A few practical details are still being written up properly rather than guessed at here: exactly how corrections and final approval work, and how long recordings are kept before they're returned to you. Ask me directly if you need to know before booking.